88b Help Center — Find Answers to All Your Questions

From opening an account to making a withdrawal — get straightforward guides and direct support in Bangla for everything on 88b.

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Browse Guides by Topic

Account
12 Guides
Deposit
8 Guides
Withdrawal
7 Guides
Bonus
10 Guides
Betting
15 Guides
Security
6 Guides
88b

Step-by-Step Guide

How to Create a New Account

1
Go to the Registration Page
Click the "Register" button in the top menu on 88b. It works the same way on both mobile and desktop.
2
Enter your mobile number
Enter your Bangladeshi mobile number (+88). An OTP will be sent to this number. Only one account can be registered per number.
3
Verify OTP
Enter the 6-digit code sent to your mobile. If you don't receive it, wait 30 seconds and request a resend.
4
Set Your Password
Choose a password of at least 8 characters — mix uppercase, lowercase, and numbers to keep it strong.
5
Complete Your Profile
Enter your name and date of birth. This information is verified at the time of withdrawal, so make sure it's accurate.
Please note: Each person may only register one account. Opening multiple accounts violates 88b's terms and may result in account suspension.

What to Do If You Forget Your Password

Click the "Forgot Password" link on the login page. An OTP will be sent to your registered mobile number. Use that code to set a new password.

If you no longer have access to your registered mobile number, contact 88b customer support directly. Your account can be recovered after identity verification.

Update Profile Information

To change your name or date of birth, please contact support. You can update your mobile number, email, and payment details yourself from Account Settings.

How to Deposit with bKash

1
Go to Wallet
After logging in, click the wallet icon at the top right. Then click the "Deposit" button.
2
Choose a Payment Method
bKash, Nagad, Rocket, or bank transfer — pick whichever works best for you.
3
Enter Amount
Minimum deposit starts from ৳100. If a bonus applies to the amount you enter, it will be shown automatically.
4
Send to 88b's number
Send money to the 88b bKash number shown on screen. Copy and save the reference number.
5
Enter transaction number
Enter the transaction ID from bKash into the 88b form and confirm. Your balance will be credited within 5–10 minutes.

Payment Methods & Limits

Method Minimum Time
BKash৳100Instant
Nagad৳100Instant
Rocket৳2005 minutes
Bank৳5001–2 hours
Always send deposits from the mobile number registered in your own name. Using someone else's number may cause verification issues.

How to Make a Withdrawal

1
Go to Wallet
Log in, go to your Wallet, and click the "Withdrawal" button.
2
Choose a Payment Method
Choose your preferred payout method — bKash, Nagad, or Rocket.
3
Enter Amount & Number
Enter the withdrawal amount and your bKash/Nagad number. Double-check the number — recovering funds sent to the wrong number is difficult.
4
Confirm Request
Review and click "Confirm". Processing time varies depending on your VIP level.

Withdrawal Limits & Timeframes

Method Minimum Time
BKash৳50010–30 min.
Nagad৳50010–30 min.
Rocket৳50030–60 min.
Bank৳1,0001–3 hours
KYC (identity verification) must be completed before your first withdrawal. Simply upload a photo of your National ID.

How to Get and Use Bonuses

1
Welcome Bonus
New accounts receive a 100% bonus on their first deposit, credited automatically. The bonus goes into your bonus wallet and transfers to your main wallet once the wagering requirement is met.
2
Wagering Requirement
Bonuses come with wagering requirements. For example, a ৳1,000 bonus with a 5x wager means you need to place ৳5,000 in bets before it clears. Full details are available in the Bonus section of your account.
3
Reload Bonus
A reload bonus is available every Monday on new deposits. Check the Promotions page for active offers and enter any applicable code at the time of deposit.
4
VIP Cashback
VIP members receive monthly cashback paid directly to their main wallet — no wagering required and fully withdrawable. Visit the VIP page for full details.

General Betting FAQ

88b uses decimal odds. For example, odds of 1.85 mean that a winning ৳100 bet returns a total of ৳185 (৳85 profit + your ৳100 stake). Your potential winnings are calculated automatically on the bet slip.

Confirmed bets generally cannot be cancelled. However, if the cash-out feature is available, you can exit the bet before the match ends. If a match is cancelled or abandoned, your stake will be refunded.

Confirmed bets are saved on the server and won't be cancelled if your connection drops. Once you're back online, all your bets will be visible in your bet history. If you didn't receive a confirmation, check your bet slip again.

In an accumulator, every selection must win. If even one loses, the entire bet is lost. However, 88b occasionally runs a "One Bet Loss Insurance" promotion, where one losing selection can still get you a partial refund up to a set limit.

How to View Bet History

Log in to your account and click the profile icon at the top. Go to "Bet History" or "Transactions" and filter by date, sport, or status.

You can view active, won, and lost bets separately. If you have a dispute about a match result, note the bet ID and reach out to support.

How to Keep Your Account Secure

Use a strong password
Create a password that combines uppercase and lowercase letters, numbers, and special characters. Avoid using the same password across multiple sites.
Enable Two-Factor Authentication
Go to Account Settings and enable Two-Factor Authentication (2FA). You'll receive an OTP on your mobile each time you log in, which significantly improves your account security.
Never Share Your Password
No 88b staff member will ever ask for your password or OTP. If anyone does, it's a scam.
Avoid public Wi-Fi
Logging in over public Wi-Fi puts your account at risk. Use mobile data or your home network instead.
88b's Security Commitment: All your information is protected with SSL encryption. We never share your payment details with third parties. If you notice any suspicious activity, report it to our support team immediately.

If you suspect your account has been hacked:

  1. Change your password immediately.
  2. Contact Support
  3. Check Recent Transactions
  4. Temporarily Suspend Your Account If Needed
88b

What 88b users ask most

If you're new to 88b, it's natural to have a lot of questions. Is signing up complicated? How long does it take for a bKash deposit to show up in your account? Is withdrawing your winnings a hassle? This help center is here to give you straight answers to all of that.

88b is built specifically for users in Bangladesh — the interface is in Bangla, support is in Bangla, and the payment options are familiar local mobile banking services. If you've ever thought online platforms are too complicated, 88b is here to change that.

Why Account Verification Is Required

Before your first withdrawal on 88b, you'll need to complete a one-time identity verification (KYC). It's a security measure to ensure no one can withdraw from someone else's account. The process is straightforward: just upload the front and back of your National ID. Verification is typically completed within 24 hours.

Once verified, you won't need to do it again — and withdrawals become much smoother from that point on. Many users are hesitant about KYC at first, but the 88b support team is there to help you through every step.

What to Do If You Have a Deposit Issue

Occasionally, your balance may take a little longer to update after sending money via bKash or Nagad. This usually resolves within 10 minutes. If your balance hasn't appeared after 30 minutes, contact 88b Live Chat with your bKash transaction ID and we'll sort it out as quickly as possible.

One thing to keep in mind when depositing — always send money from the mobile number registered in your own name. Using someone else's number or bKash account can delay verification and may result in the funds being returned.

Troubleshooting the Mobile App

If the app won't load or keeps crashing, start by clearing the cache: Settings > Apps > 88b > Clear Cache. If the problem persists, uninstall and reinstall the app. It's also important to keep the app updated, as older versions can sometimes cause payment or login issues.

If you're having trouble with the app, you can use the 88b website on your mobile browser instead — the experience is almost identical.

Service Status

Website Active
Mobile App Active
bKash Payment Active
Nagad Payment Active
Live Betting Active

Quick Links

Still not resolved?

Our support team is available 24/7. Chat with us live in Bangla, right now.

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88b

Contact Us Directly

Whatever the issue, 88b's support team is always here to help.

💬
Live Chat
The fastest way to get help. Average response time is 2 minutes.
Available 24/7
📧
Email Support
Email us for detailed issues. We typically respond within 4–6 hours.
📱
Telegram
Get support and updates on 88b's official Telegram channel.
Available 24/7
❓
FAQ Page
Find answers to the most frequently asked questions all in one place.
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88b

FAQs

All you need to sign up is a Bangladeshi mobile number and a password — no NID is required at registration. However, a one-time KYC verification (including a photo of your NID) is required before your first withdrawal. You must be 18 or older to create an account.

Your balance is usually updated within 5–10 minutes. During peak network times, it may take up to 15–20 minutes. If it's been more than 30 minutes, contact us via live chat with your transaction ID.

88b does not charge any withdrawal fees. However, bKash or Nagad may apply their standard service charges, and bank transfers are subject to your bank's applicable fees.

First, make sure your password is entered correctly. Try clearing your browser's cache and cookies, then attempt to log in again. If the problem persists, use the "Forgot Password" option to reset it. If you're still unable to log in, please contact support.

Bonus validity varies by type. Welcome bonuses are generally valid for 30 days, while reload bonuses last 7 days. If the wagering requirement isn't met within the validity period, the bonus will be forfeited. Full terms for each bonus can be found in the Bonus section of your account.

Yes, the entire 88b support team speaks Bengali. Whether you reach out via Live Chat, email, or Telegram, you'll be assisted in Bengali at any time of day or night.

Helpful Tips

  • If your session times out while logged in, simply log in again.
  • Always save your deposit receipt (transaction ID)
  • Read the bonus terms upfront and save yourself the trouble later
  • Always keep the app updated for the best performance
  • If you receive a suspicious message, verify it with support before taking any action.

Still not resolved?

88b's specialist support team is available in Bengali 24 hours a day. Get a response via Live Chat in as little as 2 minutes.

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